At http://family-support-networks.trustedstandard.com (hereafter referred to as ‘the Company’ or ‘we’), your privacy is a top priority. This Privacy Policy meticulously details our approach to managing personal data, ensuring its protection in accordance with numerous privacy frameworks, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy serves as a guide for all users of our website, applications, services, and products. Please be aware that this privacy policy does not apply to third-party platforms, applications, products, or services that may be linked to from our platform; each of these has its own distinct privacy policies.
Our privacy policy covers the following processing activities:
- Using our applications and services as an authorized user.
- Visiting our websites associated with this Privacy Statement.
- Engaging with us through various forms of communication, including newsletters, emails, phone calls, or text messages/SMS.
We collect a variety of personal data to provide and improve our services, including but not limited to:
- Account information to manage your user experience.
- Payment information for transaction processing.
- Financial information related to billing and payment verification.
- Purchase information to track order history and deliver customer support.
- Mobile device identifiers for personalized app experiences and security.
- Location data to enhance location-based services and features.
- Feedback to improve our offerings and address your needs.
- Social media information when you interact with us on social platforms.
- Product information to understand usage patterns and inform product development.
This personal data is collected through a combination of user input, direct interactions, and automated technologies like cookies. We may also receive personal data from third parties, subject to their respective privacy policies.
We use cookies to deliver a better experience on our websites and to gather analytics for continuous improvement. Our cookie usage is categorized into Strictly Necessary, Preference, and Analytics, with options available in our Cookie Manager for users to manage non-essential cookies.
We adhere to strict data retention and deletion policies. Personal data is retained for as long as necessary to fulfill the purposes for which it was collected and as required by applicable laws and regulations. Upon completion of these purposes, we take steps to delete or anonymize the data in a secure manner.
To safeguard your personal data, we implement robust organizational and security measures. These include encryption during communication and collaboration with reputable third parties who handle data processing for us.
We recognize the importance of protecting children’s privacy. Our services are not intentionally designed for or directed to children under 18 years of age. We do not knowingly collect personal data from anyone we know to be a child in this age group.
Under various jurisdictions, you have rights pertaining to your personal data. These include the right to access and rectify your data, request erasure or restriction of processing, obtain your data in a portable format, object to processing, and not face discrimination for exercising these rights. If you wish to exercise any of these rights, please contact our privacy team.
We reserve the right to update this Privacy Policy at any time. We will communicate any changes through announcements on our website.
For inquiries, unsubscribe requests, or data-related questions, please reach out to us via email at [email protected] or by sending a letter to the address provided on our website. Our team is dedicated to addressing your concerns and ensuring your privacy is protected.